Network Monitor Archives - TPx Communications https://www.tpx.com/article-categories/network-monitor/ Tue, 09 Feb 2021 19:51:58 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://www.tpx.com/wp-content/uploads/2017/03/cropped-tpx_favicon-32x32.jpg Network Monitor Archives - TPx Communications https://www.tpx.com/article-categories/network-monitor/ 32 32 Introduction to Network Monitor https://www.tpx.com/support/introduction-to-network-monitor/ Fri, 20 Jul 2018 16:13:22 +0000 https://www.tpx.com/support/?p=6958 Network Monitor is a TPx web-based tool that gives you the ability to easily detect, diagnose and resolve network issues – before outages occur. You can use it to get both enterprise-wide and individual interface insights that enable you to effectively and clearly manage all network events to keep your business communicating smoothly.

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]]> Network Monitor is a TPx web-based tool that gives you the ability to easily detect, diagnose and resolve network issues – before outages occur. You can use it to get both enterprise-wide and individual interface insights that enable you to effectively and clearly manage all network events to keep your business communicating smoothly.

Accessing and Logging into Network Monitor

Logging in is simple. Go to networkmonitor.telepacific.com and enter the user name and password you received from TPx.

Network Monitor login screen

When you first begin using Network Monitor you will receive a unique, randomly generated password from TPx via mail. You will probably want to change it to something easier for you to use. You will find the “Change Password” tab on the Network Monitor Home Page.

Network Monitor update password

It is critically important to ensure that you remember your password. In order to protect your account security, TPx does not keep any record of your password. If you forget it, you’ll have to call in to TPx Technical Support and they will mail you a new temporary password.

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]]> Node Status Icons in Network Monitor https://www.tpx.com/support/node-status-icons-in-network-monitor/ Fri, 20 Jul 2018 16:12:40 +0000 https://www.tpx.com/support/?p=6961 You can quickly see the status of every node in Network Monitor’s different views without reading the details. These clear visual icons are used consistently throughout Network Monitor.

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]]> You can quickly see the status of every node in Network Monitor’s different views without reading the details. These clear visual icons are used consistently throughout Network Monitor.

Icon Status Indication
Network Monitor - node status - up Node or interface is up
Network Monitor - node status - down Node or interface is down
Network Monitor - node status - warning Node is in a warning state (dropped packets or down interface)
Network Monitor - node status - critical Critical
Network Monitor - node status - shutdown Shutdown
Network Monitor - node status - unreachable Unreachable
Network Monitor - node status - unmanaged Node or interface is unmanaged

Hovering Over a Node for Quick Information

If you hover your pointer over a specific node or interface object anywhere in Network Monitor, you’ll call up a quick tool tip message that gives you highlights about top level status and node characteristics. Clicking on the node drills down to more detailed information, which will be described in specific sections of this Customer Guide.

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]]> Summary Page in Network Monitor https://www.tpx.com/support/summary-page-in-network-monitor/ Fri, 20 Jul 2018 16:11:58 +0000 https://www.tpx.com/support/?p=6970 The Summary page is where you’ll spend most of your time on Network Monitor. It’s a single page-at-a-glance display that gives you immediate access to all the critical information you need to monitor your network’s performance. Here’s what you’ll see:

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]]> The Summary page is where you’ll spend most of your time on Network Monitor. It’s a single page-at-a-glance display that gives you immediate access to all the critical information you need to monitor your network’s performance. Here’s what you’ll see:

Network Monitor - Summary page

TPx Links

Find links to online resources you can use to find additional information, guidance or quick trouble resolution from TPx. You’ll get one-click access to key forms and contacts you can use to quickly resolve any issue.

Current Node Issues

This is the chart you’ll probably check first when you use Network Monitor. It is a current snapshot of all ongoing problems on nodes in your network. You can click on each highlighted issue to drill down for more content. It will show any warning, critical or down alarms in your network, including problems with availability, response time and packet loss.

All Nodes Listing

Every node that Network Monitor tracks can be easily accessed from this tool. It shows your entire network in a clear hierarchical tree organized by site that lets you easily expand listings to drill down to the individual node you want to look at.

Last Events

This section is a running, up-to-date log of all events for every device on your network, with the most current first. It gives you a seven-day listing of all your monitoring and platform events. As with any other Network Monitor section, you can hover or click on specific events for detailed information.

Top 10 Nodes by Current Response Time

At-a-glance tracking of the ten nodes in your network that Network Monitor reports as having the highest current response time performance.

Top 10 Nodes by Average Response Time

At-a-glance tracking of the ten nodes in your network that Network Monitor reports as having the highest average response time performance.

Top 10 Nodes by Percentage Packet Loss

At-a-glance tracking of the ten nodes in your network that Network Monitor reports as having the greatest percentage of packet loss.

Top 10 Interfaces by Percent Utilization

At-a-glance tracking of the busiest interfaces in your network.

Top 10 Interfaces by Traffic

At-a-glance tracking of the ten interfaces in your network that are using the most bandwidth in their receive/transmit activity. Interface descriptions are shown (if available) and the unit of measures used are Megabits (Mbps), Kilobits (Kbps) or Bits (bps).

Top 10 Errors & Discards This Hour

At-a-glance tracking of the interfaces that have generated the most receive and transmit errors and discards occurring over the current hour.

Top 10 Errors & Discards Today

At-a-glance tracking of the interfaces that have generated the most receive and transmit errors and discards occurring over the present day.

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]]> Events Tab in Network Monitor https://www.tpx.com/support/events-tab-in-network-monitor/ Fri, 20 Jul 2018 16:10:38 +0000 https://www.tpx.com/support/?p=6983 The Events tab in Network Monitor lets you sort and view network events by specific parameters. You can filter devices by network object or type and you can filter events by type and time period.

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]]> The Events tab in Network Monitor lets you sort and view network events by specific parameters. You can filter devices by network object or type and you can filter events by type and time period.

This tab is available in the top menu bar under My Dashboards > Events.

Network Monitor - Events tab

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]]> Network Wide Menu in Network Monitor https://www.tpx.com/support/network-wide-menu-in-network-monitor/ Fri, 20 Jul 2018 16:09:22 +0000 https://www.tpx.com/support/?p=6986 The Network Wide tool in Network Monitor provides three high-level views of overall network performance that you can customize by date range to display trends and results:

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]]> The Network Wide tool in Network Monitor provides three high-level views of overall network performance that you can customize by date range to display trends and results:

  • Network-Wide Availability
  • Network-Wide Total Bytes Transferred – All Interfaces on All Nodes
  • Network-Wide Response Time

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]]> Reports Menu in Network Monitor https://www.tpx.com/support/reports-menu-in-network-monitor/ Fri, 20 Jul 2018 16:08:30 +0000 https://www.tpx.com/support/?p=6987 The Reports menu in Network Monitor gives you detailed pre-defined reports that you can regularly use to understand and manage your network.

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]]> The Reports menu in Network Monitor gives you detailed pre-defined reports that you can regularly use to understand and manage your network.

Reports can be accessed under My Dashboards, or in the Reports option in the menu bar.

  • Interface Reports
    • Availability
    • Historical Traffic Reports
  • Node Reports
    • Events
    • Availability
    • Daily Node Availability

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]]> Node Details in Network Monitor https://www.tpx.com/support/node-details-in-network-monitor/ Fri, 20 Jul 2018 16:07:35 +0000 https://www.tpx.com/support/?p=6990 Click on a node listing anywhere in Network Monitor and you will get in-depth technical performance data that you can use to quickly resolve problems and effectively manage your network, including:

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]]> Click on a node listing anywhere in Network Monitor and you will get in-depth technical performance data that you can use to quickly resolve problems and effectively manage your network, including:

  • Average Response Time and Packet Loss
  • Customer Node Details
  • All IP Addresses on the Node
  • Network Latency & Packet Loss
  • Traffic and Percent Utilization of Each Interface (clicking on individual interfaces opens up the next level of drill down)
  • Availability Statistics (predetermined date ranges)

 

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]]> Interface Details View in Network Monitor https://www.tpx.com/support/interface-details-view-in-network-monitor/ Fri, 20 Jul 2018 16:05:41 +0000 https://www.tpx.com/support/?p=6992 When you click on an interface listing anywhere in Network Monitor, you’re taken to a comprehensive series of charts and tools that you can use to understand and proactively manage your network down to a device level.

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]]> When you click on an interface listing anywhere in Network Monitor, you’re taken to a comprehensive series of charts and tools that you can use to understand and proactively manage your network down to a device level.

There is a wealth of detail available in this tool. You’ll find:

  • Interface Details
  • List of Interface Charts: Drill down to the details by time period.
  • Interface Errors & Discards Table
  • Maximum Traffic Today: Both receive and transmit, showing both the amount and time of day it occurred.
  • Event Summary for this Interface: A log of the current day’s activity.
  • Min/Max/Average Bandwidth: Charts minimum, maximum and average bits per second transmitted and received over the selected interface over a custom period of time. Hovering your cursor over any point on the timeline calls up specific granular detail about the interface’s performance.
  • Percent Utilization: A chart of the selected interface’s receive and transmit utilization, with customizable time frames.
  • Errors & Discards
  • Total Bytes Transferred: You can customize the chart’s time frame. Hovering your cursor over any point on the timeline calls up detailed information.
  • Min/Max/Average Packets: Charts minimum, maximum and average packets per second transmitted and received over the selected interface over a custom period of time. Hovering your cursor over any point on the timeline calls up detailed information.

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